vipph 4 Privacy Policy

01 Introduction

vipph 4 ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all users who access and use the vipph 4 online casino platform at vipph-4.com. This Privacy Policy ("Policy") describes how vipph 4 collects, uses, stores, shares, and protects your personal information in connection with your use of our website, mobile platform, games, and related services (collectively, the "Service").

This Policy applies to all registered players, visitors, and any other individuals whose personal data is processed by vipph 4 in connection with the Service. It is intended to comply with the requirements of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.

By accessing the vipph 4 platform, creating an account, or using any part of the Service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Service immediately.

02 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, vipph 4 acts as the Personal Information Controller (PIC) in respect of the personal data collected through the Service. This means vipph 4 determines the purposes and means of processing your personal information.

Where vipph 4 engages third-party service providers to process personal data on its behalf (for example, payment processors or KYC verification providers), those parties act as Personal Information Processors (PIPs) and are bound by data processing agreements that require them to handle your data in accordance with this Policy and applicable Philippine law.

If you have any questions about how vipph 4 processes your personal data, or wish to exercise any of your data subject rights, please contact our Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy.

03 Data We Collect

vipph 4 collects personal data from you in the following categories, depending on how you interact with the Service:

3.1 Registration & Identity Data

When you create a vipph 4 account, we collect information necessary to establish and verify your identity, including:

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Philippine mobile number
• Email address
• Username and encrypted password
• Residential address (city/province in the Philippines)

3.2 Identity Verification (KYC) Data

To comply with anti-money laundering (AML) regulations and PAGCOR requirements, vipph 4 may request the following documents:

• Government-issued photo ID (e.g., Philippine passport, SSS ID, PhilHealth ID, driver's license, UMID)
• Proof of address (e.g., utility bill, bank statement issued within the last 3 months)
• Proof of payment method ownership (e.g., screenshot of GCash or PayMaya account showing your name)
• Selfie or live photo for identity confirmation

3.3 Financial & Transaction Data

We collect data related to your financial transactions on the platform, including deposit amounts, withdrawal requests, payment method details (e.g., GCash mobile number, BPI/BDO account reference), transaction timestamps, and transaction history. vipph 4 does not store full bank account numbers or complete card details.

3.4 Gaming Activity Data

We collect data about your gaming activity on vipph 4, including games played, bets placed, game outcomes, session duration, and bonus usage. This data is used to operate the Service, detect fraud, and support responsible gaming monitoring.

3.5 Technical & Device Data

When you access vipph 4, we automatically collect certain technical data, including your IP address, device type and operating system, browser type and version, referring URL, and session timestamps. This data is used for security monitoring, fraud prevention, and platform optimization.

3.6 Communications Data

If you contact vipph 4 support, we retain records of your communications, including chat transcripts, email correspondence, and support ticket history, for quality assurance and dispute resolution purposes.

04 How We Use Your Data

vipph 4 uses the personal data we collect for the following purposes:

Purpose	Data Used
Account creation and management	Registration data, identity data
Age verification (21+ requirement)	Date of birth, KYC documents
Processing deposits and withdrawals	Financial data, KYC data
AML compliance and fraud prevention	Identity data, financial data, technical data
Providing and improving the gaming Service	Gaming activity data, technical data
Responsible gaming monitoring	Gaming activity data, account data
Customer support	Communications data, account data
Sending promotional communications (with consent)	Email address, mobile number
Legal and regulatory compliance	All categories as required
Security monitoring and platform integrity	Technical data, gaming activity data

vipph 4 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

05 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, vipph 4 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your vipph 4 account, process transactions, and provide the gaming Service.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including AML obligations, PAGCOR requirements, and tax reporting obligations.
• Legitimate interests: Processing necessary for vipph 4's legitimate business interests, including fraud prevention, security monitoring, platform improvement, and responsible gaming monitoring, where these interests are not overridden by your rights and interests.
• Consent: Where we rely on your consent — for example, to send you promotional communications — you may withdraw that consent at any time by contacting our support team or updating your account communication preferences.

06 Data Sharing & Disclosure

vipph 4 does not sell, rent, or trade your personal data to third-party marketers. We may share your personal data with the following categories of recipients, strictly for the purposes described in this Policy:

6.1 Service Providers

We engage trusted third-party service providers to assist in operating the Service, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, customer support platform providers, and IT infrastructure and hosting providers. All service providers are bound by data processing agreements and are prohibited from using your data for any purpose other than providing services to vipph 4.

6.2 Regulatory & Law Enforcement Authorities

vipph 4 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), law enforcement agencies, and other Philippine government authorities where required by law, court order, or regulatory directive.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of vipph 4's assets, your personal data may be transferred to the acquiring entity. We will notify you of any such transfer and the privacy practices of the acquiring entity before your data is transferred and becomes subject to a different privacy policy.

6.4 With Your Consent

We may share your personal data with other third parties where you have given your explicit consent to such sharing. You may withdraw this consent at any time by contacting our support team.

07 Cookies & Tracking Technologies

vipph 4 uses cookies and similar tracking technologies to operate and improve the Service. Cookies are small text files stored on your device when you visit the vipph 4 platform. We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication cookies and security tokens. These cannot be disabled without affecting core platform functionality.
• Functional Cookies: Remember your preferences such as language settings, preferred payment method, and display options to provide a more personalized experience.
• Analytics Cookies: Help us understand how players use the vipph 4 platform — which games are most popular, how long sessions last, and where players encounter difficulties — so we can improve the Service.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and bot traffic on the platform.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the vipph 4 platform. Strictly necessary cookies cannot be disabled as they are required for the Service to operate.

08 Data Retention

vipph 4 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following retention guidelines:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with Philippine AML record-keeping requirements.
• KYC and identity verification documents: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later.
• Financial transaction records: Retained for a minimum of five (5) years in compliance with AMLC and BIR requirements.
• Gaming activity data: Retained for a minimum of two (2) years for responsible gaming monitoring and dispute resolution purposes.
• Customer support communications: Retained for two (2) years from the date of the last communication.
• Technical and device data: Retained for up to twelve (12) months for security and fraud prevention purposes.

When personal data is no longer required for any lawful purpose, vipph 4 will securely delete or anonymize it in accordance with our data destruction procedures.

09 Data Security

vipph 4 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the vipph 4 platform.
• Encrypted storage of sensitive personal data, including passwords (hashed using industry-standard algorithms) and financial information.
• Access controls limiting access to personal data to authorized vipph 4 personnel on a strict need-to-know basis.
• Regular security audits and penetration testing conducted by independent third-party security firms.
• Intrusion detection and prevention systems monitoring the platform for suspicious activity in real time.
• Two-factor authentication (2FA) available for player accounts to add an additional layer of login security.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, vipph 4 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Philippine Data Privacy Act.

10 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by vipph 4:

• Right to be Informed: You have the right to be informed about how your personal data is collected, used, and processed — which is the purpose of this Privacy Policy.
• Right to Access: You have the right to request a copy of the personal data vipph 4 holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.

11 Children's Privacy

The vipph 4 platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law governing online casino gaming. vipph 4 does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data, and take appropriate steps to prevent further access. If you believe that a minor has registered on the vipph 4 platform, please contact our support team immediately.

Parents and guardians are encouraged to use parental control tools and to monitor their children's online activity to prevent access to age-restricted platforms such as vipph 4.

12 Third-Party Links

The vipph 4 platform may contain links to third-party websites or services, such as payment provider portals. These third-party sites operate independently of vipph 4 and have their own privacy policies. vipph 4 is not responsible for the privacy practices or content of any third-party websites.

We encourage you to review the privacy policies of any third-party sites you visit through links on the vipph 4 platform before providing any personal information to those sites.

13 Changes to This Policy

vipph 4 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or platform features. When material changes are made, we will notify registered players via email or a prominent notice on the vipph 4 platform. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

Your continued use of the vipph 4 Service following the posting of any changes to this Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must cease using the Service and may request account closure by contacting our support team.

14 Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by vipph 4, please contact our Data Protection Officer (DPO):

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC is the Philippine government authority responsible for enforcing the Data Privacy Act of 2012.